Tag Archives: Hotel Milan

Good people

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As soon as we got on our bus for our journey home from Panama City, I realized I had left Scott’s kindle cover and my money belt (empty , thank goodness) in the safe at the hotel! Darn it!! I had taken the cover off Scott’s Kindle because it was too heavy in my purse when we were exploring the city. We usually bring our Kindles because one never knows when a peaceful spot summons you to sit and read for a bit, right? When I went to give him his Kindle on the bus the light bulb went on! @#!#$ . I was sure we would never see the two forgotten items again. Not that they were expensive or irreplaceable but it’s just a bummer to lose something. We quickly looked up the phone number of the hotel and tried calling, hoping someone answered who Habla’s English! No luck on the Habla English but I was able to comprende that the manager, Ana, speaks English and would be there the next day. I called the next day only to be informed that she would return at 4:30. When finally I was able to talk with Ana, I was pleasantly surprised to talk with a very helpful and exceedingly friendly woman who assured me there was no problem, she would gladly mail the items to me . I offered to reimburse the hotel for any expense for the mailing but she refused to let me do that. She said she was happy to help and not to worry about anything but to please come visit again when we are in Panama City. That I will certainly do! The hotel was in a very nice area near many good restaurants and was clean and comfortable. We will be staying at the Hotel Milan again. It’s just so nice when people are nice and helpful and honest. I wanted to share, thought everyone might appreciate this sweet email I just received…

” Good evening Mr. and Mrs. Carter:

I took this afternoon your money belt and your kindle cover to the Mail Boxes Etc. that is closest to the hotel, that is, in Vía Argentina, El Cangrejo . Attached you will find the receipt for the delivery. It will be sent to your Mail Box in Boquete. If there is any trouble, please let me know, so I can contact the girl that receive the items (her name is on the receipt: “Chantal Avila”.)

Best regards,
HOTEL MILÁN”

Nice people rule!!!

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